Privacy Policy and Data Protection

At Glavenorthiusq, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our financial planning subscription service, in accordance with Canadian privacy laws and regulations.

Information We Collect During Consultations

To provide effective financial planning consultations, we collect various types of information with your consent:

  • Contact information including name, email address, phone number, and mailing address
  • Financial information relevant to consultation sessions such as income ranges, planning goals, and general financial circumstances
  • Communication preferences and consultation scheduling information
  • Technical information from website usage including IP address, browser type, and page navigation patterns

How We Use Your Information

We use collected information exclusively for legitimate business purposes related to our financial planning consultation service:

  • Providing personalized consultation sessions and analytical reviews tailored to your financial planning needs
  • Scheduling appointments, sending service communications, and managing your subscription account
  • Improving our consultation methodologies and service delivery based on client feedback and needs
  • Complying with Canadian legal and regulatory requirements for financial service providers

Legal Basis for Data Processing

We process your personal information based on lawful grounds recognized under Canadian privacy legislation:

Primary Legal Basis: We process your data on the basis of consent for consultation services and legitimate interest for service improvement and communication

Information Sharing and Disclosure Practices

We maintain strict confidentiality standards and limit information sharing to specific circumstances:

  • We do not sell, trade, or rent your personal information to third parties for marketing purposes
  • Information may be shared with trusted service providers who assist with consultation delivery, subject to confidentiality agreements
  • We may disclose information when required by Canadian law, regulation, or court order

Website Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze website performance, and support our consultation booking system. These technologies help us provide better service delivery and personalized experiences.

For detailed information about our cookie practices, please review our comprehensive Cookie Policy Cookie Policy

Information Security and Protection Measures

We implement comprehensive security measures to protect your personal information including encrypted data transmission, secure server storage, regular security audits, and restricted access protocols. Our team receives privacy training and follows strict confidentiality procedures for all client information.

Your Privacy Rights Under Canadian Law

Canadian privacy legislation provides you with specific rights regarding your personal information:

  • Right to access personal information we hold about you and understand how it's being used in our consultation services
  • Right to request correction of inaccurate or incomplete personal information in your consultation records
  • Right to request deletion of your personal information, subject to legal retention requirements for financial services
  • Right to limit how we process your information while maintaining your consultation service access
  • Right to receive your personal information in a portable format for transfer to other service providers
  • Right to object to specific processing activities while continuing to receive consultation services where possible

Information Retention and Storage Periods

We retain personal information only as long as necessary for consultation service delivery, legal compliance, and business operations. Consultation records are typically maintained for seven years after service conclusion, in accordance with Canadian financial service requirements. Website usage data is retained for shorter periods based on analytical needs.

Privacy Protection for Minors

Our financial planning consultation service is intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from a minor, we will promptly delete such information.

Privacy Policy Updates and Modifications

We may update this Privacy Policy to reflect service changes, legal requirements, or improved privacy practices. Significant changes will be communicated via email to active subscribers and posted prominently on our website. Continued use of our consultation service following policy updates indicates acceptance of the revised terms.

Questions About These Disclaimers

For questions about this Privacy Policy or our data protection practices, please contact our privacy team using the information below.

Email Address: info@glavenorthiusq.com

Phone Number: +1 403 604 73 76

Business Address: 450 Bay Street, Toronto, ON

Last updated: August 6, 2025